Common Sense Financial Planning Limited (FSP725272, trading as Common Sense Financial Planning) holds a licence issued by the Financial Markets Authority to provide financial advice.
You can contact us at:
Phone: 027 266 7673
Email: firstname.lastname@example.org or email@example.com
Address: C/- Hastings Hive, 200 Market Street North, Hastings
We provide advice to our clients about their investments, life insurance and health insurance. Our financial advisers provide financial advice in relation to KiwiSaver, managed funds, some direct equities and bonds, life insurance and health insurance. We also provide business clients/individuals with advice in regards to business insurances for key person and owner’s income protection.
We only provide financial advice about products from certain providers:
In providing you with financial advice, we will only consider new and existing term life, trauma, income protection and health insurance policies (if any).
We, and anyone who gives financial advice on our behalf, have duties under the Financial Markets Conduct Act 2013 relating to the way that we give advice.
We are required to:
This is only a summary of the duties that we have. More information is available by contacting us, or by visiting the Financial Markets Authority website at https://www.fma.govt.nz.
We do not charge fees for an initial meeting.
For investment advice, we will charge a fee for the financial advice provided to a client. This fee will be calculated on the following basis: a base fee of up to $1,500 (including GST), plus $150 (including GST) per hour after the first 10 hours. This fee will be payable by the client within 7 days following when the Statement of Advice is provided to the client.
We do not charge implementation fees.
For insurance advice, we do not charge a fee but may receive a commission based upon the business placed.
Typically, we are remunerated by way of commissions received directly from product providers (example below).
As we get to know you and what is important, we will provide more specific information in relation to any remuneration we receive as a result of any advice we provide. In line with the spirit of professional disclosure below are some guidelines.
|Upfront (upon implementation)||50-230% first year’s premium|
|Ongoing||20-50% subsequent year premium|
|Dealer group arrangements||0 – 25% first year’s premium|
Common Sense Financial Planning Limited is also a shareholder/member of the Plus4 Insurance Solutions ‘Dealer Group’. Remuneration can flow to the business from product providers via the Dealer Group, this is based on production of the group as a whole and Common Sense Financial Planning. The Business can also receive other services or benefits (related to being a FAP) from the dealer group such as compliance and marketing support.
We take any perceived or real conflicts of interest very seriously and have a dedicated policy for dealing with such issues whereby we avoid, disclose and/or manage any conflicts so that our client’s interests are placed first and foremost.
For life insurance and health insurance, Common Sense Financial Planning and the financial adviser receive commissions from the insurance companies on whose policies we give advice. If you decide to take out insurance, the insurer will pay a commission to Common Sense Financial Planning and your financial adviser. The amount of the commission is based on the amount of the premium.
All our financial advisers undergo annual training about how to manage conflicts of interest. We undertake a compliance audit, and a review of our compliance programme annually by a reputable compliance adviser.
From time to time, product providers may also reward us for the overall business we provide to them. They may give us tickets to sports events, hampers, or other incentives.
All our financial advisers undergo annual training about how to manage conflicts of interest. We maintain registers of conflicts of interests, and the gifts and incentives we receive.
If you are not satisfied with our financial advice service you can make a complaint by emailing firstname.lastname@example.org, or by calling: 027 266 7673
You can also write to us at:
Common Sense Financial Planning Limited
204 Knight Street,
When we receive a complaint, we will consider it following our internal complaints process:
We will consider your complaint and let you know how we intend to resolve it. We may need to contact you to get further information about your complaint.
We aim to resolve complaints within 10 working days of receiving them. If we can’t, we will contact you within that time to let you know we need more time to consider your complaint.
We will contact you by phone or email to let you know whether we can resolve your complaint and how we propose to do so. If we can’t resolve your complaint, or you aren’t satisfied with the way we propose to do so, you can contact Financial Dispute Resolution Scheme. Financial Dispute Resolution Scheme provides a free, independent dispute resolution service that may help investigate or resolve your complaint, if we haven’t been able to resolve your complaint to your satisfaction. You can contact Financial Dispute Resolution Scheme by emailing email@example.com or by calling: 0508 337 337. You can also write to them at: PO Box 2272, Wellington 6140.
To give our clients the very best advice we need to collect personal information about their financial circumstances. In the digital age that we live in, we take our responsibilities under the Privacy Act 2020 very seriously. Some key points:
We welcome any questions or queries you have in relation to this important information but more importantly, we look forward to working with you.